Sleep Inn & Suites Middletown - Goshen

The breakfast was good. But the lady who was helping in breakfast was very rude. I didn't see her name but she is African American origin. I asked her for spoon but she didn't talk at all. I was saying excuse me to get the spoon when she put in the place but she was not moving. She did not like that I asked about the spoon. She need to improve to have the best experience.

We stayed for Friday night 'til Saturday checkout. When I got to the hotel on Friday, I did not see a receptionist in the front. When I got to the room, it looked clean and spacious enough for 4 people. They have a lot of breakfast option.

Front desk customer service was very professional and friendly. Very accommodating. Made feel at ease. They always had a pleasant smile, and were willing to assist.

Breakfast was included in the price, however, they stopped serving at 9:30 am. My niece went down at 9:15 only to find an English muffin and coffee. Nothing else. She went down at 8:45 the next morning and found an English muffin and yogurt but the coffee machine was broken. There was never anything hot. I really don't think this is good business. Very disappointed.

care of. Everything was clean and well stocked problem with heat in room promptly and graciously taken